Refund Policy
Thank you for shopping with Indie Home Styling! We’re committed to providing you with quality home decor and styling products. If you’re not completely satisfied with your purchase, we’re here to help. Please review our refund policy below:
Eligibility for Refunds
– Returns:We accept returns within 7 days of the original purchase date. Items must be in their original condition and packaging, with no signs of use or damage.
– Non-Returnable Items: Custom or personalized items, sale items, and gift cards are not eligible for returns or refunds.
How to Request a Refund
– Return Process: To initiate a return, please contact our customer service team at info@indiehomestyling.com or+91 8491879611. Provide your order number and reason for the return. We will provide you with a return authorization and instructions on how to return your item.
– Shipping:You are responsible for the shipping costs associated with returning items. We recommend using a trackable shipping service or purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned item.
Processing Time
– Refunds:Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, a refund will be issued to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable.
Exchanges
– Product Exchanges:If you wish to exchange an item, please follow the return process and place a new order for the desired item. Exchanges are subject to availability.
Damaged or Defective Items
-Damage Claims: If your item arrives damaged or defective, please contact us within 7 days of receipt. Provide photos of the damaged item and packaging for verification. We will arrange for a replacement or refund at no additional cost to you.
Contact Us
For any questions or concerns about our refund policy, please reach out to us at info@indiehomestyling.com or +91 8491879611. We’re here to assist you!
Thank you for your understanding and for choosing Indie Home Styling!
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